Mitigate instant message & collaboration risk

Enable compliance when your employees communicate in real time. Easily find, review, and produce content in its entirety for e-discovery and regulatory requests.

Smarsh IM & Collaboration Archiving

Like all other forms of business communication, instant messages can be requested as part of a legal event, which requires organizations to produce specific messages in a timely and complete manner. Additionally, organizations in regulated industries are subject to further requirements for recordkeeping, supervision and policy compliance. Employees want to use the latest IM & collaboration channels, and Smarsh delivers the complete solution for capturing and archiving their communications and staying compliant, with direct-from-source support for all major IM platforms and full APIs to capture and control custom messaging apps. Messages are threaded together, so you can see the entire conversation at once, and all content is checked against your keywords and policies upon being archived.

Compliant Productivity Webinar:
Leveraging Today's Mobile & Unified Communications Channels

Key Features of Smarsh IM & Collaboration Archiving

Empower and enable your workforce to drive business forward


Direct source capture & control

Messages are captured directly through reliable, trusted methods such as leveraging existing APIs or server based integrations. Content is captured in its native format, preserving chain of custody. Control capabilities can be added to specific channels using the Control App.

Message threading

Message threading shows messages in their original context. Files, photos and videos are displayed as part of the messages, as they were originally sent.

Profile & identity management

Identity and profile provisioning is supported for IM & Collaboration platforms using automated directory synchronization.

Attachments support

Attachments including images, videos and other files are supported and can be viewed or downloaded in proper context in their original form.

Automatic indexing

All messages are automatically indexed for speedy retrieval and can be checked and flagged for review based on customizable, granular policies for key words and phrases.
External archiver support icon

External archive support

Smarsh has options to capture IM & Collaboration content and send it to an existing archive, or retain it compliantly in our integrated, compliant archive depending on your needs.

Capture it all

Supported platforms:

How Smarsh can help meet your IM & Collaboration archiving needs